F45 Training Novena

During our first session, we had a fantastic experience thanks to one of your Chinese trainers, whose guidance was clear, encouraging, and professional. This positive interaction was the reason we decided to return for another session. Unfortunately, during our second visit, we encountered a very different experience with another trainer, an Indian male instructor, whose conduct was disappointing and unprofessional. He was aggressive in his approach and, at one point, yelled at me for not performing a position correctly — even though the demo video itself was misleading. Rather than offering constructive guidance, he insisted I follow only his instruction and used a threatening tone, which made me feel uncomfortable and disrespected. I value the F45 training environment and community, and I believe every customer deserves to feel safe, supported, and respected during a session. I hope this feedback can be taken seriously and that appropriate steps are taken to ensure all trainers uphold the standards of professionalism and positive encouragement that F45 is known for.

IMO the best F45 in Singapore! Being a regular at other F45 in the past and having done trial classes in other studios. I have come to the conclusion this is the best F45 out there! Reasons:- 1. Location: Perfect for the after work CBD crowd and workers from other areas. Since I live on the red line it is great! 2. Coaches: F45 is always producing great coaches but Coach Nina was amazing, we were first timers in her class and she took great care of us while pushing us 3. Toilet: The only F45 which provides shower towels so you don’t have to carry your wet towel to work or carry your towel throughout the day! Also the toiletries are top class! Would definitely recommend!

Edit: Since the studio changed owners earlier in the year there has been a great drop in quality of customer service from management. They seem disorganized, communication is not great, and there have been a handful of mishaps. The trainers are all still excellent but management is poor and not very personable also. The studio (as a brand) no longer feels warm and welcoming with the sense of community it used to have. - Such a great studio! The facility is clean and well organized, and the trainers are incredibly motivating and friendly. They’re super helpful and attentive throughout the entire workout. It’s especially great when a trainer suggests minor adjustments to my form and I can immediately feel the difference in a single movement. And if I’m struggling they will suggest modifications that really help me get the best out of my workout. The structure of F45 itself is brilliant because it keeps you on your toes and is constantly changing to keep your workout interesting. And it’s amazing the energy and focus a morning class gives me throughout the day. Even though it’s a tough workout, it feels totally worth it. I’ve noticed improvements in my form and my physical fitness in such short amounts of time, it keeps me motivated to persevere with my F45 journey. So very happy with the results I’m seeing and feeling overall

The coaches are very fun and helpful, they correct your form when needed and push you to do more. They encourage you to carry heavier weights when you look like you are not breaking a sweat. I really enjoy the sessions and have more self confidence after coming as the trainers are very motivating and positive. I never knew exercising could be so fun.

Great community, great trainers, great energy! Awesome place to bang out a quick training session with maximum output. Never gets boring as the workouts differ everyday. Highly recommended for those who get bored easily with routine exercises. Trainers at Novena are highly knowledgeable and always around to help correct form, or offer alternative exercises for those with pre-existing limitations or injuries. They'll even nudge you to increase your resistance when they think you're ready to, so you'll continue improving throughout your fitness journey! Best fitness decision ever to have stepped foot into this studio :)