EMPWR Performance Training

I usually don’t post good reviews but I came across one of the negative reviews here and felt the need to clarify what actually happened since I was in the same group class that day. The class was indeed quite full since it was a weekend class, but the area where the incident happened was far behind where the group session was being conducted - near the machines typically used by personal training clients. That space isn't usually used as part of the group class zone, and the barbell that fell had been there the whole time and docked properly, it wasn’t something left unattended by the trainer “for a few seconds.” From what I saw and experienced, the trainer didn’t use that equipment for the class and doesn't use it for any of the group classes. It wasn’t meant to be touched or used by anyone during the session. It’s also important for clients to stay aware of their surroundings and position themselves safely within the designated workout area, especially in a busy gym setting. I’ve been attending this trainer’s classes for over half a year now, and she’s honestly one of the most energetic, attentive and motivating trainers I’ve met. Her classes are almost always fully booked, and she makes the effort to remember everyone’s names and track their progress individually, even in a group environment. You can tell she genuinely cares about her clients’ improvement and safety. Her classes are always fully booked for a reason, people love training with her. Safety is a shared responsibility between both the trainer and participants. It was an extremely unfortunate accident and I'm sorry about what happened. I can’t comment on how the follow-up was handled but from what I personally witnessed that day, it didn’t seem to be due to negligence from the trainer. I truly hope this incident doesn’t discount all the professionalism, care, and passion that this trainer consistently demonstrates.

I attended Empwr’s Group Classes for 1.5 years since March 2024, and I found their classes pretty good, consistent & effective, hence I decided to stay with them for so many months, up till this September. It was enjoyable while it lasted and I also made a few nice friends from the classes. They slipped in some new trainers at the start of 2025, I continued to go for their classes even though a few of them had zero experience with conducting gym group classes, and it got a bit frustrating and un-motivating honestly, and there was quite a serious lack of enthusiasm and vibes on some days from the new trainers. So an incident happened at the start of one of the Saturday morning group classes, and I was unfortunately hit on my head and leg by a fallen 20kg barbell that was left standing unattended for a few seconds by the class trainer. I had to be taken to the hospital by an ambulance and also had to be hospitalised overnight due to this incident, which was caused by plain reckless behaviour/judgement of the trainer and also in my opinion, a serious safety lapse issue at the gym. Thankfully I didn’t get a fracture on my skull or leg, though I had to bear 5 stitches on my head due to a 5cm laceration and my bruised shin is still recovering at the moment. It took the gym management 3 weeks after the incident to provide a reasonable medical-related compensation, after I took several initiatives to ask them how they were going forward to compensate for my medical expenses. They also didn’t take any form of initiative to offer any other compensation despite the time and inconveniences caused to both my work and personal lives. I had to waste time going back and forth emails with the management just to ask for the acceptable amount of compensation I felt it was only right of them to offer from the beginning, amidst visits to the doctor for follow-up checks and recovery. Overall it was a total painful and traumatic nightmare from the incident, and there was a serious lack of empathy and concern from the gym management as nobody even sent me a text to ask me how I was doing after they visited briefly at the hospital, other than just to tell me to inform them about the medical expenses. Whilst they do have good trainers like Edwin and Joshua who are more focused/attentive & knowledgable to conduct group classes effectively, I would not recommend to attend their classes if you are looking for a gym to have a long term routine with, as the gym management seems to prioritise more heavily on their Personal Training clients than the Group Classes clients. Safety could also be an issue if they do not enforce proper and strict safety protocols or have too big groups for their classes, as it could get quite cluttered due to lack of space.

Training with Annabella since June was such a wonderful experience. She is very positive, encouraging, motivating and attentive in every session. The training session was structured, progressive and tailored to my needs, which allowed me to see consistent improvements over time. Not only have I gained the strength and muscle, but my posture and overall confidence have improved significantly. I'm grateful for the guidance and the progress that I've made and I will highly recommend Annabella to anyone looking to start their fitness journey.

Jermyn is an excellent trainer—knowledgeable, attentive, and motivating. His classes are well-structured with a good balance of challenge and technique. He takes the time to correct form and ensures everyone is pushing their limits safely. Highly recommended for anyone looking to improve strength and overall fitness.

I’ve been training with Edwin at EMPWR, and it’s been a fantastic experience! Edwin has tailored our sessions specifically to my goals, focusing on lifting heavy and improving my form—something I really needed help with after training alone for so long. His structured and focused approach is exactly what I was looking for in a trainer. He’s also incredibly adaptive and understanding of my busy schedule, making it easy to stay consistent with my training. The gym itself is well-equipped and creates a motivating environment. Highly recommend both Edwin and EMPWR to anyone serious about fitness!