Anytime Fitness

This man here deserves 100/100! I would like to commend Yong Sheng from Anytime Fitness Taman Jurong for his outstanding service, responsibility, and professionalism. When I encountered a serious issue where my gym pass could not be accessed at all through Apple Pay after changing my phone, Yong Sheng stepped in to assist me even though Taman Jurong is not my home club. My home club is Jurong East Central Blk 134, yet the staff member Ray did not make any effort to help me and simply brushed me off without providing assistance, follow-up, or solutions. For three consecutive days, I had to personally text Yong Sheng to check whether he was on duty at Taman Jurong so that someone could help open the door for me. Despite having no obligation to assist a member from another club, Yong Sheng never ignored me, never showed frustration, and never treated my issue as a burden. Instead, he remained responsive, patient, and genuinely willing to help throughout the entire process. This clearly shows what good service looks like. Yong Sheng could have chosen to ignore me, just as my home club did, but he chose to take responsibility and help. The contrast in service standards between Yong Sheng and Ray is very apparent. Yong Sheng demonstrated true customer care, while my home club failed to support me when I needed them most. Yong Sheng is an excellent example of what Anytime Fitness staff should represent, and his dedication deserves to be recognised. Thank you Yong Sheng, sincerely from my heart. Kudos!

Be careful of the T&C's of the gym. This wasn't called out to me and buried in the T&C's but do note that if one opts for the recurring payment, you will need to add another $10 for EACH invoice generated if you request for one, effectively getting penalised for subscribing to their system. The only way to get an invoice generated is by manually making payments each time at the gym. In addition, multiple problems with this gym since the beginning. Gym not staffed during stated hours, water cooler is slow and pressure is weak, some gym equipment is dusty, staff doesn't call out members who drop and bang equipment on the floor. I've also spotted instances where non-members were let into the gym by other members. Horrendous customer service and experienced multiple occasions where the staff never takes feedback seriously and dust things off with just a flippant response. If not for the proximity to the houses nearby, I'd highly recommend folks to take your money elsewhere if given the choice.

Training with Herzy has been one of the best decisions I’ve made for my fitness journey. His expertise, energy, and personalized approach are unmatched! From the very first session, he took the time to understand my goals, strengths, and areas for improvement, crafting workouts that are both effective and engaging. Herzy’s attention to detail—especially when it comes to proper form—has helped me avoid injuries and see real progress. He knows exactly how to push me just enough to challenge my limits while keeping the sessions fun and motivating. Plus, his positivity and encouragement make even the toughest workouts enjoyable! Thanks to Herzy, I’ve not only gotten stronger and fitter but also gained confidence in and out of the gym. Whether you’re a beginner or looking to level up, Herzy will tailor the experience to *you*. Highly recommend training with him—he’s the best!

I'm thoroughly impressed with AFTJ Gym! The facilities are conducive to a great workout experience. To take it to the next level, I'd suggest adding more equipment and a digital clock for tracking rest time. However, the true gems of AFTJ are the staff, particularly Watie and Herzy. They go above and beyond their duties, making every member feel valued. Watie's exceptional maintenance efforts ensure the equipment is always in top condition, and her organized activities foster a sense of community. Herzy's expertise as a trainer is unmatched, and his willingness to correct techniques and provide guidance to all members, not just his clients, is truly commendable. His jovial nature makes every interaction a pleasure. Watie and Herzy form an incredible team, and their dedication has created a supportive and motivating environment. Kudos to the entire AFTJ team! We appreciate you, Watie and Herzy - keep up the fantastic work!

Last visited AFTJ was in 2017 and here i am again didnt expect everything changed!! Machines new, bye bye to all the rusty dumb bells and weights, staff awesomely friendly, professional and super knowledgeable! Ohh yes!! What amazed me was the restrooms! Its super clean, well maintained and i guess i can roll on the floor with no hesitation....dont believe me, just look at the picture ive snapped! So what u guys waiting for....??